Hallo Everyone
I am sorry for the English language, but I cannot write in German yet, and since there is no English phone support I decided to write here in case you can help me.
I have a Vodafone Cable connection of 50 Mbps. I have the standard Vodafone router TG3442DE. The last 2 months my connection is going down too often.
I kept an eye on it and I realized that this is happening when I switch on my smart TV and sometimes when I switch it off. The only solution is to restart the router.
The last week, I lose connection even when I do not start my TV.
Does anyone have any recommendations about this problem? I work from home and loosing connection during a call or a presentation is pain...
Thank you!
Lose internet connection frequently
Forumsregeln
Forenregeln
Bitte gib bei der Erstellung eines Threads im Feld „Präfix“ an, ob du Kunde von Vodafone Kabel Deutschland („[VFKD]“), von Vodafone West („[VF West]“), von eazy („[eazy]“) oder von O2 über Kabel („[O2]“) bist.
Forenregeln
Bitte gib bei der Erstellung eines Threads im Feld „Präfix“ an, ob du Kunde von Vodafone Kabel Deutschland („[VFKD]“), von Vodafone West („[VF West]“), von eazy („[eazy]“) oder von O2 über Kabel („[O2]“) bist.
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- Newbie
- Beiträge: 4
- Registriert: 06.03.2023, 14:07
- Bundesland: Bayern
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- Kabelexperte
- Beiträge: 752
- Registriert: 28.02.2020, 09:52
Re: Lose internet connection frequently
It's a crappy router, get yourself an AVM Fritzbox 6591 or rent the equivalent Home Box from Vodafone. That usually solves such LAN issues.
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- Newbie
- Beiträge: 4
- Registriert: 06.03.2023, 14:07
- Bundesland: Bayern
Re: Lose internet connection frequently
That is a quite expensive solution you suggest! Do you think that if I reset it will help?
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- Insider
- Beiträge: 9895
- Registriert: 31.12.2015, 01:11
Re: Lose internet connection frequently
Which Firmware version does that TG3442 have? I suspect you're hitting a firmware bug there that's only been fixed recently in a version that hasn't been rolled out yet....
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- Newbie
- Beiträge: 4
- Registriert: 06.03.2023, 14:07
- Bundesland: Bayern
Re: Lose internet connection frequently
Looks like it was a router problem. I got from Vodafone a new Vodafone station free of charge and the problem is gone
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- Insider
- Beiträge: 9895
- Registriert: 31.12.2015, 01:11
Re: Lose internet connection frequently
Is it the same model number or is it a different device now?
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- Newbie
- Beiträge: 4
- Registriert: 06.03.2023, 14:07
- Bundesland: Bayern
Re: Lose internet connection frequently
It the exact same Vodafone router only updated. Or at least this is what they said...