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SAGECOM no Ethernet connected displayed

Verfasst: 16.11.2019, 09:59
von medicol
Hello,
I have SAGECOM FAST5460 with FW 6.1.2.31-IMS-KDG
I login and in network I see no device connected while surely there is a PC and a IPTV box.
When I change view get stuck I must logout login
What happened?
Any ad?

Re: SAGECOM no Ethernet connected displayed

Verfasst: 23.11.2019, 08:19
von medicol
Schermata 2019-11-23 alle 08.12.59.png

Re: SAGECOM no Ethernet connected displayed

Verfasst: 14.12.2019, 08:52
von medicol
after modem reset problem persist

Re: SAGECOM no Ethernet connected displayed

Verfasst: 14.12.2019, 09:11
von robert_s
Is the telephone working, i.e. can you actually make calls with it?

Re: SAGECOM no Ethernet connected displayed

Verfasst: 21.12.2019, 09:01
von medicol
yes, telephone is working
all LAN and WiFi device are working

Re: SAGECOM no Ethernet connected displayed

Verfasst: 21.12.2019, 09:03
von medicol
is there anybody with same modem and fw that can check his situation?
it sounds strange to me that it is a HW problem

Re: SAGECOM no Ethernet connected displayed

Verfasst: 21.12.2019, 10:04
von robert_s
medicol hat geschrieben: 16.11.2019, 09:59 I login and in network I see no device connected while surely there is a PC and a IPTV box.
When I change view get stuck I must logout login
What happened?
Looks like you only get the initial "uninitialized" display, and somehow the refresh with the actual information does not work. That you "get stuck" points to that.
medicol hat geschrieben: 16.11.2019, 09:59 Any ad?
a) Try a different browser, try disabling browser addons, etc. b) just ignore this cosmetic issue. There is nothing of much interest to see there anyway.

Re: SAGECOM no Ethernet connected displayed

Verfasst: 22.12.2019, 11:26
von medicol
robert_s hat geschrieben: 21.12.2019, 10:04
medicol hat geschrieben: 16.11.2019, 09:59 I login and in network I see no device connected while surely there is a PC and a IPTV box.
When I change view get stuck I must logout login
What happened?
Looks like you only get the initial "uninitialized" display, and somehow the refresh with the actual information does not work. That you "get stuck" points to that.
medicol hat geschrieben: 16.11.2019, 09:59 Any ad?
a) Try a different browser, try disabling browser addons, etc. b) just ignore this cosmetic issue. There is nothing of much interest to see there anyway.
maybe you are right
for sure Safari is the worst, it always displays zero devices connected

Re: SAGECOM no Ethernet connected displayed

Verfasst: 22.12.2019, 11:34
von medicol
I have problem with Mac as well as with PC
but Mac Safari give me 0 devices connected while Firefox Safari give me 14 devices connected
Both reports are wrong.
Selecting LAN setting browser no matter which get stuck

Re: SAGECOM no Ethernet connected displayed

Verfasst: 22.12.2019, 14:10
von amax
Sounds excessive, but did you try a factory reset?
If VFK did some changes on the firmware or web interface, sometimes a normal cold start will not be enough to get the new parameters.
Btw, your firmware is an old version , the current version is - 6.2.1.2 -